Legal Document

Vellki Terms & Conditions — Complete User Agreement

Last Updated: 1 January 2026    Language: Bengali (bn-BD)

Before using the Vellki platform, please read these Terms & Conditions Please read carefully. By registering or using the site, you agree to be bound by these terms.

01

General Terms & Introduction to the Agreement

This Terms & Conditions Vellki forms a legal agreement between the online betting platform and all its users. By using the Vellki website (vellki.app), mobile app, or any related services, you automatically agree to these terms.

Vellki is an internationally licensed online betting and gaming platform offering a wide range of services including cricket, football, lottery, and casino. The following terms apply to your use of these services.

Important: Although these Terms & Conditions are written in Bengali, the English version shall prevail in the event of any legal dispute.

Scope of Applicability

These terms and conditions apply to all Vellki services, including:

  • Sports Betting (cricket, football, tennis, etc.)
  • Live Betting & Live Casino
  • Lottery & Slots
  • Jackpots & special promotional offers
  • E-Sports Betting

Vellki reserves the right to update these terms at any time. Continued use of the site following any changes constitutes acceptance of the revised terms.

02

Account Registration & Eligibility

To open an account with Vellki, you must meet the following conditions. These are strictly verified, and providing false information will result in account termination.

Age Restriction & Identity Verification

  • Age: You must be 18 years of age or older to register.
  • National ID: For large withdrawals or security verification, you will be required to submit your NID or passport.
  • One Account: Each individual may only register one account. Multiple accounts are strictly prohibited.
  • Accurate Information: Your name, phone number, and date of birth must all be accurate and kept up to date.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Vellki is not liable for any unauthorized activity carried out through your account. If you notice any suspicious activity, please notify our support team immediately.

Warning: Vellki will never ask for your password via email or phone. If anyone requests your password, it is a scam.

03

Deposit, Withdrawal & Payment Policy

Vellki supports all popular payment methods in Bangladesh. For payment processing, please refer to the following Terms & Conditions must be followed.

Deposit Rules

  • Minimum deposit: ৳200 (two hundred BDT)
  • Maximum single deposit: ৳5,00,000 (five lakh BDT)
  • Deposits are typically credited within 1–5 minutes
  • BKash, Nagad, Rocket, and cryptocurrency accepted
  • No additional charges on deposits

Withdrawal Rules

  • Minimum withdrawal: ৳500 (five hundred BDT)
  • Maximum daily withdrawal: ৳10,00,000 (ten lakh BDT)
  • Withdrawal processing time: 15 minutes to 24 hours
  • KYC verification must be completed before making a withdrawal
  • Withdrawals must be made to the same payment method used for the original deposit

All financial transactions on Vellki are secured with bank-grade SSL encryption. The safety of your funds is our highest priority.

Payment verification process

For first-time large withdrawals, Vellki may verify your identity. This process may require a national ID, bank statement, or other supporting documents. This is completely standard procedure and is done solely to protect your funds.

04

Bonus, Promotion & Offer Terms

Vellki regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions. These Terms & Conditionsalong with the specific terms and conditions applicable to each offer.

Welcome Bonus

  • Up to 100% bonus on your first deposit
  • Wagering requirement to withdraw bonus: 10x
  • Bonus must be used within 30 days
  • The welcome bonus can only be claimed once per person

Reload & Loyalty Bonuses

  • Weekly reload bonus available to selected members
  • Loyalty points are earned on every bet
  • Points can be redeemed for cash or free bets

Please note: Bonus abuse and collecting bonuses through multiple accounts are strictly prohibited. If detected, the account and all associated funds will be forfeited.

Cashback Offers

Cashback offers are available on selected games and events. Full details on cashback amounts and eligibility are listed on the promotions page. Vellki reserves the right to modify or cancel any promotion at any time.

05

Betting Rules & Bet Settlement

By placing bets on Vellki, these Terms & Conditions must be complied with at all times. Vellki's decision on the settlement of any bet is final.

Bet Acceptance

  • A bet is only considered valid once bet confirmation has been received
  • Vellki reserves the right to void bets placed at incorrect odds due to a technical error
  • Bets may be cancelled before a match begins, but live bets cannot be cancelled
  • Incorrect payouts issued due to a system error will be reclaimed

Result Determination

Vellki uses internationally recognized data providers to determine bet outcomes. For cricket bets, official ICC scorecards are used as the reference. For football, results are based on 90 minutes of play unless otherwise stated.

Match cancelled or postponed

If a match is cancelled or postponed for more than 48 hours, the stake for the relevant bet will be refunded. In cases of partial results, Vellki's specific policy will apply.

06

Prohibited Activities & Fraud Prevention

Vellki is committed to maintaining a fair and safe betting environment. The following activities are strictly prohibited, and any such activity detected will result in serious action.

  • Multiple Accounts: Holding multiple accounts under the same identity is strictly prohibited
  • Bonus Abuse: Claiming bonuses repeatedly under different identities
  • Match Fixing: Attempting to influence the outcome of any match or event
  • Arbitrage Betting: Exploiting system vulnerabilities to guarantee a profit
  • Hacking: Any unauthorized attempt to access the system
  • Money Laundering: Using the platform for illegal money laundering
  • Bots: Placing bets through automated software or bots

Consequences: If prohibited activity is detected, the account will be immediately suspended, all funds will be forfeited, and legal action will be taken if necessary.

07

Account Closure, Suspension & Recovery

Vellki reserves the right to suspend or close any account for any reason. Users may also close their own account at any time.

Closed by Vellki

  • If prohibited activity is detected
  • If you register using false information
  • By court order or directive from a regulatory authority
  • Extended period of inactivity (24 months)

Closed by User

You can close your account at any time by contacting support. Please withdraw any remaining balance before closing. Self-exclusion is also available as part of our responsible gaming commitment.

Account Recovery

To recover an accidentally closed account support@vellki.appto get in touch. Your account will be restored once your identity has been verified.

08

Limitation of Liability & Dispute Resolution

Vellki provides its services on an "as-is" basis. Vellki accepts limited liability for any loss arising from technical issues, internet disruptions, or other such causes.

  • Vellki is not responsible for bets missed due to server downtime
  • Vellki is not responsible for issues arising from third-party payment gateways
  • Vellki is not responsible for issues arising from a user's own device or internet connection

Dispute Resolution

In the event of a dispute, please first support@vellki.appnotify us in writing. We will endeavor to resolve the matter within 7 business days. If a resolution cannot be reached, the dispute will be referred to an independent mediator.

09

Privacy, Data Protection & Cookies

Vellki takes your personal data very seriously. To learn how we collect and use your information, please review our Privacy Policy page for full details.

  • Your data is never sold to third parties
  • Payment details are secured with bank-grade encryption
  • Cookies are used to enhance your experience
  • You may request deletion of your data at any time
10

Changes to Terms & Contact

Vellki reserves the right to amend these Terms & Conditions may be updated. For significant changes, notice will be provided via email or on-site. Continued use of the site after any changes constitutes acceptance of the updated terms.

For any questions or comments about these Terms, please contact us:

Support available 24 hours a day, 7 days a week — speak to us in Bangla.


Why Vellki Is Trustworthy

We are committed to ensuring the protection and fair treatment of all platform users

International License
Vellki operates under a license approved by an international regulatory authority. Regular third-party audits ensure our full transparency.
Secure Payments
All financial transactions are secured with 256-bit SSL encryption. Instant deposits and fast withdrawals via bKash, Nagad, and Rocket.
Transparent Terms
No hidden terms. All of Vellki's rules and conditions are written in plain language and are available to read at any time.
24/7 Bangla Support
If you have any questions about our terms, our Bangla-speaking support team is available anytime to help.
Responsible Gaming
Vellki places the highest importance on user wellbeing. Multiple protective features are available, including deposit limits and self-exclusion.
Fair Play Guaranteed
All game outcomes on Vellki are determined by a certified Random Number Generator (RNG), ensuring complete fairness with no possibility of manipulation.

Read the Terms? Now get started

Register on Vellki, get a 100% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

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