Vellki Privacy Policy — Your Data Is Our Responsibility

When you register or use our services on Vellki, certain information is collected from you. This Privacy Policyclearly outlines what data we collect and why.

Personally Identifiable Information (PII)

• Name: Full name as it appears on your national ID
• Date of Birth: For age verification (to confirm 18+)
• Mobile Number: For account verification and communication
• Email Address: For account verification and notifications
• Address: May be required during the identity verification process
• National ID / Passport number: For KYC Verification

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit & Withdrawal Records

Technical Information

• IP address & device type
• Browser & Operating System Information
• Login Time & Session Data
• Browsing patterns and click data on the site

Vellki collects information in several ways. Each method is described in detail below.

Collected Directly

When you fill out the registration form, make a deposit, contact support, or update your profile — your information is collected directly from you.

Collected Automatically

Technical data is collected automatically when you visit the site via cookies, web beacons, and analytics tools, helping us improve your browsing experience.

From third parties

Necessary information may be obtained from payment providers (bKash, Nagad), identity verification agencies, and fraud prevention services — strictly to ensure your security.

Vellki never uses your data without a clear reason. Every use of your information has a specific purpose, all of which are outlined in this Privacy Policyhas been stated transparently.

Marketing Communications

With your consent, we may send you messages about promotions, bonuses, and offers. You can withdraw this consent at any time from your profile settings. Even if you opt out of marketing, essential account-related messages will continue to be sent.

Vellki never sells your personal information. However, in certain situations, data may be shared with trusted third parties — always under strict confidentiality agreements.

Payment Providers

Necessary information is shared to process transactions with bKash, Nagad, Rocket, and other payment gateways. This data is used solely to complete payments.

Identity Verification Provider

For KYC verification, your name, date of birth, and ID details may be shared with a licensed identity verification provider.

Regulatory & Law Enforcement Authorities

We are legally obligated to provide information when required by a court order, regulatory authority, or a valid request from a law enforcement agency.

Technology & IT Partners

Limited data may be shared with trusted technology partners for server hosting, cybersecurity, and software services. All such partners are bound by our Privacy Policyadheres to strict data protection standards.

The Vellki website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain platform functionality.

Cookie Type

Cookie Controls

You can block or delete cookies from your browser settings at any time. However, disabling essential cookies may cause certain site features to stop working correctly. For the mobile app, tracking can be managed from your device settings.

Vellki uses the latest technology and processes to keep your data secure. Our security measures are continuously updated.

Technical Safeguards

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
• Database Encryption: Stored sensitive data is kept in encrypted form
• Two-Factor Authentication (2FA): Additional verification upon account login
• Firewall & DDoS Protection: Server protection against cyber attacks
• Regular Security Audits: Penetration Testing by Independent Third Parties

Institutional Protection

• Staff data access is restricted to the minimum necessary
• All staff have signed confidentiality agreements
• Policy to notify users within 72 hours in the event of a data breach

Data Retention Period

Your data is retained for as long as your account remains active. After closure, certain information (particularly financial transactions) may be kept for up to 5 years to meet legal obligations.

Vellki believes you have full rights over your own data. All your rights are detailed below.

To exercise these rights support@vellki.appPlease write to us at. We will respond within 30 days of receiving your request. In some cases, your request will be processed after identity verification.

Vellki strictly does not provide services to anyone under the age of 18. Our Privacy Policy We do not knowingly collect any personal information from minors.

Vellki may, where necessary, update this Privacy Policy may be updated. We will notify you based on the nature and significance of the changes.

• Minor Changes: Indicated by updating the "Last Updated" date at the top of the page
• Major Changes: 30 days' advance notice will be given via email or SMS
• Critical Updates: May take effect immediately for legal reasons, but you will be informed as soon as possible

Continued use of the site after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, please contact support to close your account.

This Privacy Policy If you have any questions, requests, or complaints regarding this, please get in touch with us. Our Data Protection team will treat your matter with the utmost priority.